Passenger Railway Operator

23 ISO Standards

Core Standards

  • ISO 9001 - Services Management

    Quality management systems — Requirements

    ISO 9001:2015 specifies requirements for a quality management system when an organization:

    a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

    b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

    All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

  • ISO 45001 - Environment Safety

    Occupational health and safety management systems — Requirements with guidance for use

    ISO 45001:2018 specifies requirements for an occupational health and safety (OH&S) management system, and gives guidance for its use, to enable organizations to provide safe and healthy workplaces by preventing work-related injury and ill health, as well as by proactively improving its OH&S performance.

    ISO 45001:2018 is applicable to any organization that wishes to establish, implement and maintain an OH&S management system to improve occupational health and safety, eliminate hazards and minimize OH&S risks (including system deficiencies), take advantage of OH&S opportunities, and address OH&S management system nonconformities associated with its activities.

    ISO 45001:2018 helps an organization to achieve the intended outcomes of its OH&S management system. Consistent with the organization's OH&S policy, the intended outcomes of an OH&S management system include:

    a) continual improvement of OH&S performance;

    b) fulfilment of legal requirements and other requirements;

    c) achievement of OH&S objectives.

    ISO 45001:2018 is applicable to any organization regardless of its size, type and activities. It is applicable to the OH&S risks under the organization's control, taking into account factors such as the context in which the organization operates and the needs and expectations of its workers and other interested parties.

    ISO 45001:2018 does not state specific criteria for OH&S performance, nor is it prescriptive about the design of an OH&S management system.

    ISO 45001:2018 enables an organization, through its OH&S management system, to integrate other aspects of health and safety, such as worker wellness/wellbeing.

    ISO 45001:2018 does not address issues such as product safety, property damage or environmental impacts, beyond the risks to workers and other relevant interested parties.

    ISO 45001:2018 can be used in whole or in part to systematically improve occupational health and safety management.

  • ISO 14001 - Environment Safety

    Environmental management systems — Requirements with guidance for use

    ISO 14001:2015 specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance. ISO 14001:2015 is intended for use by an organization seeking to manage its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability.

    ISO 14001:2015 helps an organization achieve the intended outcomes of its environmental management system, which provide value for the environment, the organization itself and interested parties. Consistent with the organization's environmental policy, the intended outcomes of an environmental management system include:

    · enhancement of environmental performance;

    · fulfilment of compliance obligations;

    · achievement of environmental objectives.

    ISO 14001:2015 is applicable to any organization, regardless of size, type and nature, and applies to the environmental aspects of its activities, products and services that the organization determines it can either control or influence considering a life cycle perspective.

  • ISO 3095 - Railway

    Railway applications — Acoustics — Measurement of noise emitted by railbound vehicles

    This document specifies measurement methods and conditions to obtain reproducible and comparable exterior noise emission levels and spectra for all kinds of vehicles operating on rails or other types of fixed track, hereinafter conventionally called “unit”.

    This document is applicable to type testing of units.

    It provides measurement procedures for vehicle exterior noise (in general, a vehicle type test is carried out using only a selected subset of these tests):

    —     when the vehicle is moving at constant speed;

    —     when the vehicle is accelerating or decelerating;

    —     when the vehicle is stationary in different operating conditions.

    It does not include all the instructions to characterize the noise emission of the infrastructure related sources (bridges, crossings, switching, impact noise, curving noise, etc.).

    This document does not apply to

    —     the noise emission of track maintenance units while working,

    —     environmental impact assessment (collection of data to be used in a prediction method for environmental assessment),

    —     noise immission assessment,

    —     guided buses, and

    —     warning signal noise.

    The results can be used, for example

    —     to characterize the exterior noise emitted by units,

    —     to compare the noise emission of various units on a particular track section, and

    —     to collect basic source data for units.

    NOTE            Additional guidance is provided in Annex E for measurements in the specific case of urban rail vehicles.

  • ISO 3381 - Railway

    Railway applications — Acoustics — Noise measurement inside railbound vehicles

    This document specifies the measurement method and conditions to obtain reproducible noise levels on-board all kinds of vehicles operating on rails or other types of fixed track, hereinafter conventionally called “unit”, except for track maintenance vehicles in working modes.

    This document is applicable to type testing. It does not include all the instructions to carry out monitoring testing or evaluation of noise exposure of passengers or drivers over a whole journey.

    This document is not applicable to guided buses.

    It provides measurement procedures for vehicle interior noise (in general, a vehicle type test is carried out using only a selected subset of these tests):

    —    when the vehicle is moving at constant speed;

    —    when the vehicle is stationary;

    —    when the vehicle is accelerating or decelerating;

    —    in the driver's cab when an external warning horn is sounding (specifically required for European Union regulation application)

    It does not provide measurement procedures for:

    —    audibility or intelligibility of any audible signals;

    —    assessment of warning devices other than warning horns.

    The assessment of noise exposure of train crew due to operational conditions is not in the scope of this document.

    The results can be used, for example:

    —    to characterise the noise inside these units;

    —    to compare the internal noise of various units on a particular track section;

    —    to collect basic source data for units.

    The test procedures specified in this document are of engineering grade (grade 2), the preferred grade for noise declaration purposes as defined in ISO 12001. If test conditions are relaxed, for example as they are for monitoring of in-service trains, then the results are no longer of engineering grade.

    The procedures specified for accelerating and decelerating tests are of survey grade (grade 3).

  • ISO 24221 - Railway

    Railway applications — Braking system — General requirements

    This document specifies the general requirements for brake systems. This document focuses on general principles and general requirements of brake systems.

    This document is applicable for all types of rolling stock during design and whole lifetime. This document does not specify the braking performance criteria.

    This document can be applied to all rolling stock with metal to metal wheel/rail contact irrespective of speed classification.

  • ISO 20138-1 - Railway

    Railway applications — Calculation of braking performance (stopping, slowing and stationary braking) — Part 1: General algorithms utilizing mean value calculation

    This document specifies methodologies for calculation of braking performance for railway rolling stock and is applicable to all countries.

    This document describes the general algorithms/formulae using mean value inputs to perform calculations of brake equipment and braking performance in terms of stopping/slowing distances, stationary braking, power and energy for all types of rolling stock, either as single vehicles or train formations, with respect to the braking distance.

    The calculations can be used at any stage of the assessment process (design, manufacture, testing, verification, investigation, etc.) of railway rolling stock. This document does not set out the specific acceptance criteria (pass/fail).

    This document is not intended to be used as a design guide for selection of brake systems and does not specify performance requirements. This document does not provide a method to calculate the extension of stopping distances when the level of available adhesion is exceeded (wheel slide activity).

    This document contains examples of the calculation of brake forces for different brake equipment types and calculation of stopping distance and stationary braking relevant to a single vehicle or a train.

  • ISO 22888 - Railway

    Railway applications — Concepts and basic requirements for the planning of railway operation in the event of earthquakes

    This document specifies the concepts and basic requirements for the planning of railway operation in order to reduce risk in the event of earthquakes. This excludes regions where the consequences of seismic hazard for railway operation are low or non-existent. The definition of such regions is out of the scope of this document.

    NOTE The stages defined for consideration of the countermeasures necessary for the safe management of the seismic hazards can also be relevant for dealing with other natural phenomena.

    This document includes only operational measures and excludes any infrastructure measures.

Supporting Standards

  • ISO 19659-1 - Railway

    Railway applications — Heating, ventilation and air conditioning systems for rolling stock — Part 1: Terms and definitions

    ISO 19659-1:2017 is applicable to rail vehicles and specifies the terms, definitions, symbols and abbreviated terms to be used in the ISO 19659 series, heating, ventilation and air conditioning for rolling stock.

  • ISO 19659-3 - Railway

    Railway applications — Heating, ventilation and air conditioning systems for rolling stock — Part 3: Energy efficiency

    This document is applicable to the calculation, measurement and/or verification of energy consumption of railway vehicle HVAC (heating, ventilation and air-conditioning) systems.

    The HVAC system energy consumption is simulated, calculated, measured and validated in accordance with the requirements of thermal comfort defined in ISO 19659-2, considering the same category of passenger railway vehicles as detailed in ISO 19659-2, Clause 4:

    —    Category 1 (e.g. main line, intercity, long distance, high speed);

    —    Category 2 (e.g. suburban, commuter, regional);

    —    Category 3 (e.g.

  • ISO 20138-2 - Railway

    Railway applications — Calculation of braking performance (stopping, slowing and stationary braking) — Part 2: General algorithms utilizing step by step calculation

    This document specifies the methodologies for calculation of braking performance for railway rolling stock.

    This document describes the general algorithms/formulae using instantaneous value inputs to perform calculations of brake equipment and braking performance, in terms of stopping/slowing distances, braking power and energy for all types of rolling stock, either as vehicles or units.

    The calculations can be performed at any stage of the assessment process (design, manufacture, testing, verification, investigation, etc.) of railway rolling stock. This document does not set out specific acceptance criteria (pass/fail).

    This document is not intended to be used as a design guide for the selection of brake systems and does not specify performance requirements. This document does not provide a method to calculate the extension of stopping distances when the level of demanded adhesion exceeds the available adhesion (wheel slide activity).

    This document contains examples of the calculation of brake forces for different brake equipment types and examples of the calculation of stopping distance for vehicles or units.

  • ISO 24675-1 - Railway

    Railway Applications — Running time calculation for timetabling — Part 1: Requirements

    In order to create punctual timetables, it is necessary to accurately calculate and plan out many values, such as running time between stations, headway between trains, train scheduling, rolling stock scheduling, driver and crew scheduling, operation scheduling in stations and depots and capacity of the line/infrastructure.

    Among these values, shortest running time between stations must be calculated first, as this is the basis of timetabling.

    This document describes parameters as the requirements for shortest running time calculation that enable railway infrastructure managers, railway operators and related organizations to calculate accurate running time at the stage of setting up a feasible and punctual daily and annual timetable.

    In addition, this document shows the appropriateness of calculation by verifying the response observed on the calculated shortest running time when the parameter values are changed.

    This document excludes running time calculation used for purposes other than timetabling.

  • ISO 22749-1 - Railway

    Railway applications — Suspension components — Part 1: Characteristics and test methods for elastomer-mechanical parts

    This document applies to elastomer-mechanical parts designed to be fitted on railway vehicles and similar vehicles running on dedicated tracks with permanent guide systems, whatever the type of rail and the running surface.

    Typical applications of the elastomer-mechanical parts include:

    —    vehicle suspension systems;

    —    equipment mounting systems;

    —    joints (e.g. end-mountings of dampers, rubber-based bearings, elastomer-mechanical parts used on mechanical couplings);

    —    limit stops.

    These parts can be:

    —    made entirely of elastomer, operating on their own or in combination with other elastic parts;

    —    made up of elastomer and other materials, adherent together or not.

    This document specifies characteristics that rubber and rubber to metal parts are to achieve, together with applicable inspection and test methods to be carried out for verification.

    This document does not apply to:

    —    rubber diaphragms for pneumatic suspension springs;

    —    elastic parts of buffing and drawgear springs;

    —    diaphragms, bellows and seals;

    —    hoses and tubings;

    —    transmission belts.

  • ISO 22749-2 - Railway

    Railway applications — Suspension components — Part 2: Approval procedure and quality monitoring for elastomer-mechanical parts

    This document applies to elastomer-mechanical parts, as defined in ISO 22749-1.

    This document specifies:

    —    approval procedure to be implemented by the customer;

    —    guidelines for qualification of the product with specified requirements;

    —    quality monitoring of rubber and rubber to metal parts in manufacture.

    This document does not apply to:

    —    rubber diaphragms for pneumatic suspension springs;

    —    elastic parts of buffing and drawgear springs;

    —    diaphragms, bellows and seals;

    —    hoses and tubings;

    —    transmission belts.

  • ISO 10326-2 - Railway

    Mechanical vibration — Laboratory method for evaluating vehicle seat vibration — Part 2: Application to railway vehicles

    This document defines specifications covering laboratory tests for seats designed for passengers and crew in railway tractive and trailer vehicles.

    It concerns tri-axial rectilinear vibration within the frequency range 0,5 Hz to 50 Hz. It specifies the input test vibration to be used at seat testing.

    This document makes it possible to characterize, in the form of frequency response functions, the manner in which vibration is transmitted to the seat occupant. It also provides an estimator showing the behaviour of the seat in terms of dynamic comfort perceived by the seated person.

    Different types of excitations can be used and are described depending on knowledge of the vibration environment encountered by the seat and the capability of the vibration simulator.

  • ISO 18298 - Railway

    Railway applications — Platform barrier systems

    This document specifies requirements for the design, construction and operation of platform barrier systems positioned at the edge of a station platform immediately adjacent to the rail or other guided vehicles in stations and boarding points for passenger services. This document includes:

    —     requirements for the fixed structure and fixed parts along the platform;

    —     physical requirements for the movable doors and gates normally used by passengers;

    —     requirements for emergency doors;

    —     requirements for driver access doors;

    —     requirements for platform extremity doors; and

    —     requirements for the management of safety risks that are particular to barrier systems.

    NOTE            This document provides requirements for doors and gates on conventional panel construction from platform level to the top of the door, or gate.

    This document also gives requirements for the integration of barriers within the overall rail system, including:

    —     synchronization of vehicle and platform barrier doors/gates;

    —     audible and visible alerts;

    —     integrity of control systems;

    —     testing of the barrier installation;

    —     operational performance; and

    —     requirements relating to other interfacing sub-systems, notably signalling and vehicles.

    This document does not cover barrier systems set back from the platform edge, which are used to control access to trains or for crowd management, however, relevant sections of the document can be used as guidance.

    This document applies to rail services, e.g. metro, tram systems and main line railway system services as requested by a project specification.

  • ISO 5003 - Railway

    Flat bottom (Vignole) railway rails 43 kg/m and above

    ISO 5003:2016 specifies the terms and definitions, information to be supplied by the purchaser, tolerances for dimensions, length, technical requirements, inspection rules, identification, certification, and a quality assurance system for as-rolled and heat-treated steel rails for railways.

    ISO 5003:2016 specifies flat bottom (vignole) railway rails with linear mass of 43 kg/m and above, for conventional and high-speed railway track usage.

    There are 19 pearlitic steel grades specified, covering a 200 HBW to 400 HBW hardness range and including "non-heat-treated" carbon manganese steels, "non-heat-treated" alloy steels, "heat-treated" carbon manganese, and "heat-treated" low alloy steels.

  • ISO 50001 - Services Management

    Energy management systems — Requirements with guidance for use

    This document specifies requirements for establishing, implementing, maintaining and improving an energy management system (EnMS). The intended outcome is to enable an organization to follow a systematic approach in achieving continual improvement of energy performance and the EnMS.

    This document:

    a) is applicable to any organization regardless of its type, size, complexity, geographical location, organizational culture or the products and services it provides;

    b) is applicable to activities affecting energy performance that are managed and controlled by the organization;

    c) is applicable irrespective of the quantity, use, or types of energy consumed;

    d) requires demonstration of continual energy performance improvement, but does not define levels of energy performance improvement to be achieved;

    e) can be used independently, or be aligned or integrated with other management systems.

    Annex A provides guidance for the use of this document. Annex B provides a comparison of this edition with the previous edition.

  • ISO 22301 - Services Management

    Security and resilience — Business continuity management systems — Requirements

    This document specifies requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond to and recover from disruptions when they arise.

    The requirements specified in this document are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization's operating environment and complexity.

    This document is applicable to all types and sizes of organizations that:

    a) implement, maintain and improve a BCMS;

    b) seek to ensure conformity with stated business continuity policy;

    c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption;

    d) seek to enhance their resilience through the effective application of the BCMS.

    This document can be used to assess an organization's ability to meet its own business continuity needs and obligations.

  • ISO 21106 - Railway

    Railway applications — Recyclability and recoverability calculation method for rolling stock

    This document specifies a calculation method of recyclability and recoverability rates for rolling stock.

    The method defined in this document applies to the design of new rolling stock. However, it can be applied to other existing rolling stock depending on available information.

  • ISO 22074-5 - Railway

    Railway infrastructure — Rail fastening systems — Part 5: Test method for electrical resistance

    This document specifies a laboratory test procedure for determining the electrical resistance, in wet conditions, between the running rails provided by a fastening system fitted to a steel or concrete sleeper, bearer or element of ballastless track.

    It is also applicable to embedded rail.

    This test procedure applies to a complete fastening assembly. It is relevant to signalling currents, not to traction currents.

    A reference procedure and an alternative procedure are included.

  • ISO 22074-7 - Railway

    Railway infrastructure — Rail fastening systems — Part 7: Test method for clamping force and uplift stiffness

    This document specifies the laboratory test procedure for determining the clamping force exerted by the fastening system on the foot of the rail by measuring the force to separate the rail foot from its immediate support. When required, the procedure is also used to determine the uplift stiffness of the fastening system.

    It is applicable to systems with and without baseplates on all types of sleepers, bearers or elements of ballastless track. The test does not determine the security of the fastening components fixed into the sleeper or other fastening system support.

    This test procedure applies to a complete fastening assembly.

  • ISO 23300-1 - Railway

    Railway infrastructure — Rail welding — Part 1: General requirements and test methods for rail welding

    This document specifies requirements concerning the approval and/or homologation of welding processes, contractors, welders, inspectors and acceptance of welded joints in the factory and/or track.

    This document is applicable to the following rail welding processes:

    1. flash butt welding (FBW);
    2. gas pressure welding (GPW);
    3. aluminothermic welding (ATW);
    4. enclosed arc welding (EAW).

    In this document, 43 kg/m to 75 kg/m new flat-bottomed rails of the same profiles and same steel grades are used as the subject of welding.

    This document does not specify requirements or test methods specific to each welding process. These are to be prescribed in the subsequent parts of the ISO 23300 series.

    Concerning butt welding, this document is restricted to connecting rail ends.

    This document does not cover the welding for construction of crossings, railway switches, signal bond installation or restoration of rails.

    This document does not cover any safety regulations for welding operations.

    In this document, the qualifications of individuals and organizations that are approved by the railway authority for rail welding are not specified.